Refund & Cancellation Policy
At getsettopup, customer satisfaction is our top priority. We ensure smooth and successful delivery of UC/Diamonds. However, refunds may apply under certain cases:
Eligible for Refund:
- Payment deducted but UC/Diamonds not delivered due to technical error
- Order not fulfilled within the promised delivery window
Not Eligible for Refund:
- Wrong Player ID/UID entered by the customer
- Successful delivery already completed
- Customer changes mind after order is processed
Approved refunds will be processed within 7-10 working days back to the original payment method.